Terms & Conditions

Returns and Refund Policy

If you are not 100 % satisfied with your purchase, you can return the product to us and get a full refund, minus shipping cost.

You can return the product up to 14 days from the day of purchase.

Please make sure the product is return to us in the same condition as you received it – unused, no makeup or fake tan stains, free from perfume scent, and with all original tags still attached.

  1. Print and fill in the returns form – open the returns form
  2. Return the product – well packed, with the returns form to the address below

4 Campbells Close
2 Ogilvies Road
DD3 6NG

Dundee

 

Please make sure you return the product to us with Sign For Delivery method.

We will refund the money within 14 days from the day we receive it.

We are not responsible for the shipping cost for returning the item.

 

Complaints

Please inform us immediately if received item is not what you have ordered, it is not as described or has a fault.

To consider your claim please send us the photograph of the item and the reason for returning to the following email address:

info@favouriteboutique.com

We will not accept the complaint for wrong or faulty item, if you return the product to us without contacting us first.

 

There is not exchange policy for products bought in our shop!!!